Checkout & delivery

What buyers do when they pay — and what they get after.

Where buyers check out

• Single product buy page from your store/bio
• Cart for multiple items

You watch results under Orders and Audience.

Buyer flow

1. Opens product or cart.
2. Enters full name, email, phone.
3. For physical goods: address line, city, state, 6-digit PIN.
4. Optional coupon code.
5. Pays with UPI or card (methods shown by the payment screen).
6. Success screen:
   • Digital — download or delivery link (save promptly; links can expire).
   • Physical — order confirmation for you to ship.
   • Service — button to your booking link.

Creator checklist before sharing a buy link

1. Product type matches what you can fulfill.
2. Digital has files or delivery URL; Service has booking URL.
3. Product is Live on storefront if you want it in the shop.
4. Price and coupon still leave a payable total (don’t discount to zero).

Abandoned carts

If someone starts checkout and leaves, you can enable Follow-ups under AutoDM to email them later (e.g. 12 / 24 / 48 hours).

Next steps

Orders & customers · Coupons · Products